Important legal and regulatory information


Terms of use

Before using this website, you should read the following important information carefully. This information governs your use of this website and, by using this website, you indicate that you accept these terms of use and that you agree to be bound by them. If you do not agree, please do not use our website. The content of this website, including these terms, may be changed by us without notice, and you should check this page from time to time.


Regulatory information

Strabens Hall is a trading name of the Strabens Hall Group, which provides regulated financial advice in Europe and the UK.

Some of our services are not regulated. Before you engage us in any work, we will outline which of those services are and are not regulated to enable you to make a fully informed decision.

In the UK advice is provided through Strabens Hall Ltd, which is authorised and regulated by the Financial Conduct Authority (“FCA”). Details are set out in the FCA Register under firm reference number 461795 ( Strabens Hall Ltd is registered in England and Wales (registered number 06015275) and the registered office is 5 – 9 Eden Street, Kingston upon Thames, Surrey, United Kingdom, KT1 1BQ.

Joanne Leach T/A Strabens Hall EU is an Appointed Sub-Agent of BIAAL (Licence No. 6923) which is licenced and regulated by the Insurance Companies Control Service (ICCS) – Licence No. 5101.

EU Services

Nexus Global

Nexus Global specialises in providing a regulatory platform and compliance support to international financial advisers and intermediaries to enable them to meet regulatory requirements to provide their clients with a professional service.

Joanne Leach Trading As Strabens Hall EU is an Appointed Sub-Agent with Licence No. 6923 of Blacktower Insurance Agents & Advisors Ltd which is licenced and regulated by the Insurance Companies Control Service (ICCS) – Licence No. 5101.


Complaints Procedure

EU Residents

It is important that we hear any concerns you have regarding the services we offer.
Nexus Global EU operates a formal complaint handling procedure. A client’s complaint will be acknowledged promptly with a copy of our complaint’s procedure.

Should you have a complaint we ask that you inform Nexus Global EU Office in the first instance. We will then review and make contact with the relevant office. If you have already spoken to someone regarding your complaint, please include their name in your correspondence as this will assist in your complaint being answered more promptly.

Complaints can be emailed to: or you can also write to:

Nexus Global EU

102 Michael Zavou, 1st Floor
Ayios Athanasios,
Limassol, 4107


UK Services

The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. All complaints for referral should be submitted to Strabens Hall Ltd prior to approaching the Financial Ombudsman Service (FOS). Full details can be found on its website at


Applicable in the UK and the EU

Access subject to local restrictions

The Strabens Hall website and all information and functionality contained within it are not directed at or intended for use by any person resident or located in any jurisdiction where (1) the distribution of such information or functionality is contrary to the laws of such jurisdiction or (2) such distribution is prohibited without obtaining the necessary licences or authorisations by the relevant branch, subsidiary or affiliate office of Strabens Hall and such licences or authorisations have not been obtained.



The information contained in this website should not be regarded as advice or an offer, invitation or solicitation to enter into any financial obligation, activity or promotion of any kind as defined by the UK Financial Services and Markets Act 2000 or similar such legislation in other jurisdictions.

Services displayed on the Strabens Hall website may not be eligible for sale or available to residents of certain countries or certain categories of investors. Please consult the applicable terms and conditions for the particular location in question.

The provision of any investment services and products, whether or not mentioned in this website, may not always be suitable for an investor, and we recommend that any potential investor consults a financial adviser before entering into any investment contract. Investors should be aware that past performance is not an indication of future performance, the value of investments and the income derived from them may fluctuate and you may not receive back the amount you originally invested.



Our Advisory and Discretionary Portfolio Management services are restricted to providing you with specialist expertise and advice on the management of investment portfolios. As a firm we are able to source our investment solutions, and we are not tied to any products or providers. However, we will not consider your wider financial planning and pension requirements, unless you wish us to do so, when we will refer you to one of our wealth planners.


Privacy policy

We are committed to protecting your privacy. Information we collect about you will be used to send you details of our products or services that you have requested. By using this website you agree to the use of your information as set out in this statement. We are registered, and process your data, in accordance with the Data Protection Act 2018 (“DPA”). You have certain rights under the DPA in respect of the information we hold about you. You are entitled to a copy of the information held about you. Your right of access can be exercised in accordance with the DPA and any access request may be subject to a fee.



Strabens Hall’s website content should not be regarded as an invitation or inducement to engage in investment activity, as defined by the Financial Services and Markets Act 2000. These terms of use shall be governed by and construed in accordance with the laws of England and Wales.



You may use information on this website for your own personal reference only. All information and material on this website is copyrighted to Strabens Hall Group Holdings Limited. The information on this website is provided in good faith and no representation, guarantee or warranty is made by us as to its accuracy. We shall not be liable for any loss or damage arising out of the use of or reliance on the information contained in our website. This does not affect our duty or liability to you which we have under the Financial Services and Markets Act 2000 or any regulatory system within which we operate. Strabens Hall accepts no liability for information contained within websites provided by third parties that may have links to or from our website.


Conflict with additional terms

Certain web pages or areas on the Strabens Hall website may contain additional terms, conditions, disclosures and Disclaimers (together “Additional Terms”). In the event of a conflict between these Terms of Use and the Additional terms, the Additional Terms will govern those web pages or areas.


Cookies policy

Strabens Hall uses cookies. By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-party we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.


What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies.


How Strabens Hall uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioural advertising.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.


Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.


What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.